Connecting your Netsuite system to Magento will undoubtedly offer a host of benefits to your ecommerce business, but what do you need to look out for when undertaking Magento to Netsuite integration?
There are many elements to consider in integrating Magento and Netsuite. Aspects like functionality gaps in Magento’s API, performance and error roll backs are just a few points that you need to assess when it comes to creating a smooth, user-friendly website. You also need to make sure that your magento web design is optimised for speed.
Merchandising data (otherwise known as integrating your product catalogue) is a major area that is tricky and difficult to navigate. It is also commonly where the Netsuite Magento integration falls apart. Magento does have a scattering of holes in their API, with the positive aim of supporting product upload capabilities, but this can result in some problems, particularly concerning the complicated EAV model.
This means that the attributes that describe your products are hard to work within the API. With multiple products and categories that are frequently changing and an inventory that can be altered via multiple channels, the potential for errors is very real.
Then you need to think about integrating your order processes and customer data, which can be a loaded procedure as there are many intricacies to cover. Ideally, as soon as an order is placed via your Magento site, the warehouse should receive it via Netsuite so that can pack and ship it as soon as possible. Customers should also be kept in the loop and be able to login to their accounts and see the status of each order. Important customer data like billing and shipping addresses and other meta data also need to integrated into the systems.
This process can get even more complicated if you deal in B2B trading. Not only will you need to consider all your group pricing models, you also have a list of variables to consider such as customer-specific pricing and various payment methods.
These points are only the tip of the iceberg, however our experts at Dream Consultancy are able answer your questions, explain in more detail and provide a connector for your Netsuite Magento Integration. To know more, don’t hesitate to get in touch with us today.